📧 support@sskindia.in
Refund Policy

Refund Policy

Transparent and fair refund policy for your peace of mind

Last Updated: January 1, 2025
Transparent & Fair
Our Commitment

Fair and Transparent Refunds

We understand that circumstances may change. Our refund policy is designed to be fair and transparent while protecting both parties' interests.

Fair Pricing

Transparent refund calculations

Quick Processing

Fast refund decisions

Easy Process

Simple refund requests

Refund Scenarios

When Are Refunds Applicable?

Different scenarios have different refund policies

Eligible
Service Not Started
Timeline: Within 24 hours
Refund: 100% refund

If service has not been initiated and no work has been done

Eligible
Service Started (Within 48 hours)
Timeline: Within 48 hours
Refund: 75% refund

Partial refund if minimal work has been completed

Not Eligible
Service in Progress
Timeline: After 48 hours
Refund: No refund

No refund once significant work has been completed

Eligible
Government Rejection
Timeline: Within 30 days
Refund: Service fee only

Refund of our service fees (not government fees) for rejections due to our error

Eligible
Duplicate Payment
Timeline: Within 7 days
Refund: 100% refund

Full refund for accidental duplicate payments

Eligible
Service Cancellation
Timeline: Case by case
Refund: Pro-rata basis

Refund based on work completed at time of cancellation

Important Notes

Non-Refundable Items
  • Government fees and charges (paid to government agencies)
  • Expedited service charges
  • Third-party costs (legal, certification, etc.)
  • Services already completed or delivered
Processing Time

Refunds are typically processed within 7-10 business days after approval. The actual time for the refund to reflect in your account may vary depending on your bank or payment provider.

How It Works

Refund Process

Simple steps to request your refund

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1

Contact Us

Email us at info@sskindia.in with your refund request

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2

Provide Details

Include service details, payment proof, and reason for refund

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3

Review Process

We review your request within 2-3 business days

4

Decision

We approve or decline based on our policy

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5

Refund Processing

Approved refunds processed within 7-10 business days

Questions?

Need Help with a Refund?

If you have questions about refunds or need help with a refund request, please don't hesitate to contact us.

Ready to Start with Confidence?

Our fair refund policy ensures you can use our services with confidence. Join thousands of satisfied clients who trust SSK India.